Terms of Purchase – Aloyogae

Welcome to Aloyogae. By placing an order on our website, you agree to the following Terms of Purchase. Please read them carefully before making a purchase.

Order Placement and Acceptance

When you place an order on our website, you are making an offer to purchase the selected products under these terms. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product pricing or description, or suspected fraudulent activity. If your order is declined, we will notify you via email (using the address provided during checkout) and refund any payment already made.

Pricing and Payment

  • All product prices on our website are displayed in USD (United States Dollars) and include applicable taxes, unless otherwise stated.
  • We accept various payment methods, including major credit cards (Visa, Mastercard, American Express) and other secure payment options as indicated on our checkout page.
  • Payment must be completed at the time of order placement. Your payment information is processed securely through third-party payment processors, and we do not store your full payment details (as outlined in our Privacy Policy).

Shipping and Delivery

  • Processing Time: Orders are typically processed and shipped within 1-3 business days after payment confirmation.
  • Delivery Time: Once shipped, delivery is estimated to take 6-12 business days, regardless of the destination (domestic or international). This timeframe is an estimate and may be affected by factors such as customs processing, weather conditions, or courier delays.
  • Shipping Methods: We use trusted courier services to deliver your orders. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
  • Shipping Costs: Shipping costs are calculated based on the destination, weight, and size of your order. These costs will be displayed during the checkout process before you complete your purchase.

Returns and Refunds

  • Return Period: We offer a 60-day return policy from the date of delivery. To be eligible for a return, products must be unused, in their original packaging, and in the same condition as when you received them.
  • Return Process: To initiate a return, please contact our customer service team at [email protected] with your order number and details of the item(s) you wish to return. We will provide you with instructions on how to return the products.
  • Refund Processing: Once we receive and inspect the returned items, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase. Please note that shipping costs are non-refundable unless the return is due to a defect or error on our part.

Product Availability

Product availability is subject to change without notice. In the event that a product you have ordered is out of stock, we will notify you via email and offer you the option to either wait for the product to be restocked, choose a substitute product, or receive a full refund.

Intellectual Property

All content on our website, including product images, descriptions, logos, and trademarks, is the property of Aloyogae or our licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any of this content without our prior written permission.

Limitation of Liability

Aloyogae shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website, including but not limited to damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of or related to your purchase shall not exceed the total amount paid for the product(s) in question.

Changes to These Terms

We may update these Terms of Purchase from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our website and placement of orders after the effective date of the changes constitutes your acceptance of the updated terms.

Contact Us

If you have any questions or concerns about these Terms of Purchase, please contact us at [email protected].